On Demand--Build A Digital Dynasty

Digital Dynasty

"Building a Digital Dynasty" was the topic of Session Nine. Neubauer, of IPG, again moderated this session. Jean-Luc Devis, production manager of Johns Hopkins University's Applied Physics Lab, explained how web-based submission of jobs was faster, easier, helped distribute work better and was a point of growth for his enterprise. He said it was a major factor in achieving customer service success and keeping down costs.