Folding Gets Personalized

"It can physically take the place of a bunch of people sitting at a table hand-matching mail," she says.

Both installations have helped the in-plant improve turnaround times when doing a mass mailing, a common occurrence at the university in-plant.

"When we send these out to alumni, it could be 12,000 to 15,000 pieces that previously had to be hand stuffed by our staff," Hoover says, adding that it would sometimes take days to complete, and require hiring part-time temporary employees.