Offer as many value-added services as your in-plant can handle. The outsourcing firms will give you a wide berth.

By Bob Neubauer

Print Procurement

Mike Schrader, manager of Mercury Marine Printing & Mailing Solutions, has joined the 49.6 percent of in-plants now handling print procurement as a value-added service.

“We can get a much better price for printing with outside suppliers than other internal [departments] do,” he explains. “Since we know print, we can buy it cheaper. We can also suggest different options to save money. Plus...we can get volume discounts. This has created some really good relationships with several printers, and has actually transferred some work from them to us. When they have a customer that wants something they cannot do, they come to us and we do it for them.”

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Terry Oakes

Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

Value-added Services: Your Key to Survival