Value-added Services: Your Key to Survival
• Fulfillment
• Copier contract management
• Web site maintenance
• E-marketing
• Brand identity management
• Document integrity tracking
• Records/database management
• Maintaining company photo library
• Trade show support
Deterring the Outsourcing Firms
Some of the small in-plants profiled in this issue credit the addition of value-added services with keeping their in-plants alive and vibrant. The two-employee in-plant at Chippewa Valley Technical College (story on page 18) has taken on mail, CD duplication, copier repair, envelope and paper sales, deliveries and more. The sheer number of non-print services the shop now provides has served as a deterrent to facilities management companies.
- Companies:
- Canon U.S.A.
- People:
- Terry Oakes
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
