Offer as many value-added services as your in-plant can handle. The outsourcing firms will give you a wide berth.

By Bob Neubauer

“We found out that there was a growing need for scanning in the county,” says Neff, printing manager with the Arlington, Va., Department of Environmental Services. “Therefore, about one year ago we started a scanning center in the Printing Section Copy Center. We scan large- and small-format documents in TIFF format for electronic archiving and CD storage. This allows several different county agencies to view plats and plans. With this service we also can reproduce drawings on paper for contract use and physical on-site inspections. This has been a tremendous cost savings to the county.”

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Terry Oakes

Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

Value-added Services: Your Key to Survival