NSPA--Seeking New Solutions

Both in the educational sessions and outside of them, attendees discussed numerous issues of concern to government in-plants, such as how to convince customers to send jobs digitally. Mark Shaw of Utah Legislative Printing said he asks customers to bring in both a hard copy original and a disk, then he outputs copies from each. When they see the quality difference, most customers start sending in jobs on disk. Other in-plants simply charge less money for digitally submitted jobs and thus reduce the number of hard copy submissions.