NSPA Overcomes Hurricane, Adopts New Name

The Washington Department of Printing ventured into fulfillment back in 1999, and by the spring of 2001 had established a fulfillment center with 216 different items in its inventory. Under the management of Jennifer Forte, the operation gradually added customers and increased the volume of pieces it shipped. Today it serves 27 state agencies and one school district, shipping an average of 1.5 million pieces a month, which equals about 2,000 orders.