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Adding Fulfillment Services
Fulfillment, in fact, was the topic of two of the conference's sessions. Dan Swisher and Jennifer Forte, of the Washington State Department of Printing, gave an excellent presentation on the flourishing fulfillment program started a few years ago there. Similarly, consultant Clint Bolte offered compelling reasons for in-plants to get involved in the fulfillment business, a new service that many commercial printers are starting to move into. (A full article on Bolte's presentation will appear in our December issue.)
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