NSPA Overcomes Hurricane, Adopts New Name

Financially, the fulfillment operation has been a boon for the in-plant, generating $1.2 million in the past 15 months. The fulfillment center ships items like forms, brochures, videos, CDs, DVDs and signs to both individuals who order from the various agencies and to other agencies.

By letting the Department of Printing handle fulfillment, agency customers have eliminated their own warehousing costs and staff. The fulfillment center assists these customers with their printing decisions, helping them move to a print-on-demand model, thus cutting paper waste.