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James also acknowledged that GPO has had problems dealing with customers, and this drove some agencies to find ways to get around GPO when buying printing. Unfortunately, those documents weren't getting into federal depository libraries.
To remedy this, one agency, the Labor Department, has been selected to take part in a one-year demonstration project. It will be allowed to select printers based on "best value," but the printer won't get paid until it sends an electronic version of the document to GPO for the depository library.
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