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A few NSPA attendees are already offering e-procurement, notably the State of Washington, which lets people order business cards, letterhead, publications and even CDs and videos via their Web site.
Salespeople: The Inside Scoop
The conference wasn't all about technology, though. Andy Lepeilbet, president of American Press and Digital Products, enlightened the audience with inside information on salespeople. He stressed that a professional salesperson asks you questions to assess your needs—he or she doesn't simply show you products.
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- People:
- Don Bailey
- Gary Judd
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