NSPA--Bringing It Home

A few NSPA attendees are already offering e-procurement, notably the State of Washington, which lets people order business cards, letterhead, publications and even CDs and videos via their Web site.

Salespeople: The Inside Scoop

The conference wasn't all about technology, though. Andy Lepeilbet, president of American Press and Digital Products, enlightened the audience with inside information on salespeople. He stressed that a professional salesperson asks you questions to assess your needs—he or she doesn't simply show you products.