From the Editor: Not Too Late to Change
WHILE ATTENDING the Digital Printing in Government & Higher Education Forum in Washington, D.C., a few weeks ago, I listened to Leslie Rutledge, manager of ReproGraphic Services at San Diego State University, describe how she saved her in-plant. When she arrived a few years ago, she was confronted with outdated offset equipment and declining business. So she polled customers to find out what they wanted, invested in digital printing equipment, improved customer service and brought almost all university printing back in-house.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
