New to You

Depending on the supplier from which you buy a refurbished piece of equipment, and the type of equipment you're buying, you may have some leverage in price and service negotiations.

As part of the EuroGrafix-Heidelberg deal, Johnson says he negotiated a parts credit worth several thousand dollars.

"That was the deal breaker for us, because another supplier wasn't able to offer us an incentive," he recalls. "That's why we liked dealing with the manufacturer of the machine. They can often negotiate parts and services credits."