New Directions for Tomorrow's In-plant Industry

Business managers are engaged in business process management/ improvement (BPM) projects, but are not evaluating and changing print processes as part of these projects.

The contention is, therefore, that a print-management paradox exists. Whilst print is clearly a costly enterprise support function, there is little evidence that strategic approaches to its management are being advanced and supported. Business process reform involves IT, but the digital imaging functions appear to be significantly neglected in the world of enterprise reform.