Movin' On Up

"For the most part, we've increased volume in fulfillment," says Steenhoek. "As ING's market presence increases, there's an increased demand for sales materials."

Steenhoek says activity and transactions are on the rise around his company's financial services products, particularly communications to customers. To keep up with that need, the in-plant installed new Xerox equipment, and it will completely overhaul its bindery this fall.