The Next Big Thing in 2014

As 2013 comes to a close and business plans for 2014 are put into action, in-plants are preparing to upgrade hardware and software to improve efficiency, while evaluating new opportunities to offer customers "the next big thing."

As in-plants consider adding new media channels, printing capabilities and services in 2014, their challenge is finding the right combination of "new" to win buy-in from customers. In addition, many new investments require time for implementation and staff education before any return on investment can be realized.