MSU Printing Services Does What it Takes
Michigan State University Printing Services has transformed itself from a printer into a communications provider, with the goal of saving the university money—even if the in-plant loses revenue.
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Joe Ranoia
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Existing members of the staff were then cross-trained with the new technology to better equip them for working within a digital workflow.
Give and Take
Crist has noticed one drawback to the e-communication boom.
“Declining volume has to be the most important issue affecting the shop. For the past decade, it has been a challenge to keep up with the declines. At the moment it seems to have leveled off, but we’re not counting on this continuing. All areas of the university have made efforts to move centrally printed documents onto the Web or distribute them electronically, most often as PDF attachments to e-mails. Most notably, almost every business form and a majority of classroom materials used to be printed by Printing Services.”
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