Chemistry-free CTP: Miami-Dade County

Steve Schmuger, graphic services manager for Miami-Dade County’s General Services Administration, can summarize one of his most important job responsibilities into three words: feeding the organism.

Schmuger envisions the shop’s workflow as a dynamic, vital entity. “It can do more and more things for you, but you must keep feeding it—that is, investing in technology and adding more components,” he asserts. “You have to think in terms of overall impact, rather than just ROI.”