Merging For Mutual Success

A minimum of 12 months is essential to prepare for a merger and research new equipment and processes, managers say.

When Equitable of Iowa moved its distribution services department into a new building last year, Steenhoek merged two mail centers and two fulfillment centers, shrinking staff from 36 to 24 through attrition. A year of planning and research into equipment and processes preceded the merger between mail and print.