Integrated Marketing Successes: Crossing the Channel
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Erik Cagle
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- Personalized QR codes printed on all direct mail pieces, enabling each recipient to access his or her customized registration microsite using a smart phone or other mobile device;
- Personalized landing pages that enabled visitors to search for StorytimeLIVE! events by ZIP code;
- Automated reminders and follow-up notices based on recipient action (or inaction);
- Customized registration and opt-in for Kiddie Academy newsletters;
- Social media page that enabled registrants to send event information to friends by e-mail or post to Facebook;
- Analytics dashboard that acted as the nerve center for all facets of the campaign—activity could be monitored in real time, 24/7, and campaign effectiveness could be measured and refined;
- E-mail marketing that effectively engaged registrants with updates and outreach communications;
- Additional e-mail marketing that delivered timely communications to individual franchise locations on the status of campaign initiatives and lead generation results.
Results: With 83 percent of Kiddie Academy's educational child care centers participating, the integrated marketing campaign developed by WebbMason generated a 39.21 percent conversion rate for Kiddie Academy—65 percent higher than a manual, conventional event marketing campaign Kiddie Academy held the previous year. The program also generated 1,784 program registrations, as well as a 28 percent increase in Kiddie Academy's Facebook fans.
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- Companies:
- MindFire Inc.
- Webb/Mason
E
Erik Cagle
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