Manulife Financial Moves to On-Demand Enrollment Kit Fulfillment - PODi Case Study

Manulife Financial needed an on-demand fulfillment solution that would:

• Reduce costs and manual labor by eliminating pre-printed inventory
• Significantly reduce the risk of fulfillment error
• Eliminate problems associated with enrollment kit backorders
• Reduce the amount of time required for adjustments or updates to the kit

Results
Distributech worked with Manulife Financial to convert its standard kits to digital kits. All kit components were converted into PDFs and every kit order is processed through a composition tool that builds a highly personalized kit containing all necessary components. The kit itself became a much higher quality document with increased levels of personalization and relevant content. The new process resulted in an overall cost reduction of $21,000, representing a decrease of 22 percent.