Bridging the Generational Divide
For the first time, we have the possibility of three, sometimes even four different generations trying to work together in our in-plants.
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These employees desire a lot of feedback and flexibility in our hierarchical structures. Don't be surprised if you find them pitching a new idea to a customer, or a new way of doing something to other employees. Both Gen X and Gen Y employees have worked on teams since kindergarten, love a challenge and want to be taken seriously. Basically, they want to be heard. They also want the truth, so give it to them.
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Catherine Chambers
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