Bridging the Generational Divide
For the first time, we have the possibility of three, sometimes even four different generations trying to work together in our in-plants.
Gen X and Gen Y grew up with Star Search and American Idol. Make these employees feel like they are a "star." Reward them immediately, and publicly praise them. When possible, create an engaging and fun workplace. If you have not read the book "Fish! A Remarkable Way to Boost Morale and Improve Results," a story of how a fish market made an uncomfortable and hard job fun for its workers, I highly recommend it and the accompanying video (or DVD, for my Gen X and Gen Y readers). To retain these new employees and help them succeed, we need to model the behavior we want to see. In other words, we need to "walk the talk." IPG
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