Manager Profile - The Joy Of Printing

The in-plant has many responsibilities to the university that Heishman takes very seriously. "I think any in-plant's biggest challenge is to earn and keep the respect of its clients and to be perceived as value added to their company or school," she comments. "You can't be perfect, but we try to give our clients what they want when they want it...We feel we take care of our clients materials support needs so they can devote their time to their core responsibility—educating students." This philosophy is reflected in her in-plant's slogan; "Service is our business."