Manager Profile - The Joy Of Printing

Heishman took action. "I believe my biggest success since becoming the director was getting Human Relations to review the job responsibilities of my staff and getting them upgraded in both administration and technical positions," she reports. All positions, except for hers, were upgraded and rewarded raises. This boosted morale for the current employees, and made the in-plant more attractive to new workers. "We can now fill positions with qualified, skilled people," she claims.