Manager Profile - The Joy Of Printing

"Within two years the production clerk left for a better job," she recalls. "No one applied for the job, but the director, Paul Grenzebach, asked me if I would like to try doing the job. I have been in a continual training mode ever since."

Through the years, Heishman became more and more accomplished in the printing industry. She joined the International Publishing Management Association (IPMA) in 1980, and in 1989 she became an IPMA Certified Graphics Communications Manager (CGCM). Gradually, Heishman's work ethic and ability to complete projects won her promotion after promotion until five years ago when she became the director of printing services. "I had the lowest-paying job in the place, and now I have the highest. That doesn't happen every day," she remarks.