Keys to Our Success
An example of this is the implementation of a retail operation within our facility where students come to print out their online material. While other departments on campus are phasing out or have eliminated student printing from their operations, we find there is a high demand from students for these services. While currently just a small portion of our revenue (.01 percent of the 10,000 student population), this retail service is very consistent and has tremendous growth potential. This shift from administrative-only services to the inclusion of student services lends viability to Campus Graphics since serving students is the highest priority of the college.
Gordon Rivera is a graphic communication lecturer at California Polytechnic University, San Luis Obispo and is the supervisor of Campus Graphics, an in-plant provider of traditional and digital media for Allan Hancock College, a community college in Santa Maria, Calif. He is a certified G7 Print Professional and has successfully completed both Lean/Six Sigma training and a Black Belt level project. Please email gorivera@calpoly.edu regarding your print experiences in the pursuit of quality.