Making Villanova Proud
After analyzing the existing and potential jobs, George put together a business plan to upgrade equipment and train staff, initiatives that he felt would pave the path toward capturing more work.
"Fortunately, I got the support of senior management…to replace all the equipment," he says.
Then he started the hard work. He visited departments one at a time, trying to convince them to give the in-plant a try. He offered to beat any outside job price by 10 percent. He made money-back guarantees.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
