Majoring in Success

"Next year we hope to have the Web site set up so that students can order their course packs online and pick them all up at the copy center of their choice," he says.

Even with an increasing color load and new services, Davis predicts that he'll need fewer employees to handle the load.

"Thanks to technology, we've been able to keep staff at the same level for the past 10 years," he says, boasting that reductions in staff levels have resulted from attrition, not dismissals. Only the computer support department has increased its number of employees.