With lots of digital printing and mailing firepower, the Physicians Mutual Mail Processing Center is a in-plant

By Bob Neubauer

Staff went from running 70,000 mail pieces a shift to as many as 300,000. In the end, 26 million pieces of mail were brought back in-house, cutting costs tremendously, and allowing the in-plant to monitor and control every step in the process.

As the in-plant worked increasingly close with the direct marketing group, jobs became more customized and specialized, to the point that outsourcing them was less of an option.

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

Mail Keeps Omaha In-plant Strong