Mail automation software gets jobs out the door faster—and saves your organization money.

By W. Eric Martin

• Whether you can purchase national change of address (NCOA) records and process them automatically.

You might not find everything you need in one system, and sometimes it’s hard to know what you need before you start using the software. Joe Morin says that for his next software purchase he’d like to see an online help screen that offers suggestions or alternative ways to complete tasks.