Managers Flock To Baton Rouge For SUPDMC
Understanding ‘Real Costs’
Gary Williford of the University of Tennessee led a session to help attendees understand their “real costs.” He used a method that he called “The 3 M’s”: man, methods and machines. Williford explained that managers should use “The 3 M’s” to analyze and justify costs. He also demonstrated why rush charges might not be appropriate.
- Companies:
- Eastman Kodak Co.
- Ricoh Corporation
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.