Ticket to Ride
Louis Ferrel’s ability to adapt and his talent for technology have kept his career on track.
Within eight months of his arrival, Ferrel replaced Metro's analog duplicators with "real DocuTechs." He then digitized forms so that staff could pull them electronically and print on demand, saving $80,000 a year. Then, he brought bus schedule production in-house.
"The first year, we achieved ROI for a new folder purchase, and after that, we began saving $300,000 to $400,000 annually," he calculates. "And, instead of ordering a 30,000 run, we're printing 5,000 at a time, so we don't have to throw anything away."
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