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"When we become the vendor of choice, when those steers are running through Congress Avenue in Austin, then we've made it," he says, adding, "We've got a long way to go."
An In-plant in Transition
The West Virginia native joined the UT-Austin team in May of 2004 as head of University Services, an operation in transition—and one still trying to escape the pull of its own past. A few years before he arrived, the school's Printing Services and Copy Center Services departments were being run as separate divisions.
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