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In 1997, Puga says, the university decided to relocate all of Duplicating Service's small presses to Printing, leaving the shops with just their copiers. Wise move or not, it only furthered the antagonism between the two.
When they were brought under the same director in 2002, the two divisions eyed each other warily at first. Now, Puga admits, they have come to have "a mutual respect for each other." He credits Beto with bringing some direction to the whole merger process.
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