Longhorn Stampede Gaining Momentum

The CSRs have also helped sell the UT-branded novelty items (clocks, paper weights, portfolios, etc.) that UT Copy Centers offer, as well as the promotional key chains, mugs and other items offered through IPMA Marketplace.

"That's really helped our income," says Puga.

To improve pickup and delivery times, University Services reassessed its delivery van situation. Previously, Printing Services had two vans, Copy Centers had two and Mail Services had nine. Now all 13 vans are available to any of the three divisions that needs them. And instead of sending both a mail van and a printing van to one location, such as a branch campus, mail and print deliveries are now combined.