Linda Balsamo A Multitalented, Multitasking Manager

Today, the department produces materials for her store and more than 5,000 district locations, including recruiting materials, pharmacy information, corporate communications, statements and various mail-merged documents.

"We have four employees in Printing Services and 30 employees in Mail Services across four locations—soon to be five locations with three additional staff," says Balsamo. "Between both units, our annual budget is approximately $6.7 million for salaries and expenses."