Leading The Top University Shop

Mosher says dealing with a unionized work force for the first time took some getting used to.

"Coming to understand their roles, my role as management and how we can work together, that was probably my steepest learning curve," he says.

When the in-plant moved to its current location, a three-story, 60,000 square-foot facility, "it allowed us to consolidate the bulk of the operation in one building," Mosher says.