Leading The Top University Shop

"It was an opportunity both in terms of business and profession because…it was a much larger institution," he says.

The restructuring was a massive undertaking.

"The organization was existing in name when I got here, but not in fact," Mosher says. "The integration of services didn't take place until I got here. Each organization had its own culture that I had to become familiar with. Each one had its own territory that it was protective of, own client base, advocates, detractors. Making sense of all that was a challenge. I think once we made it clear that we had a common purpose, meeting client needs…it became easier over time."