Konica's In-plant Practices What It Preaches

The department processes about 2,500 invoices, as well as all outgoing and incoming mail, he says. The mailroom's goal is to "ship clean every day," Embury notes—meaning there's no mail left over and every piece has been sent out. "I've been able to do this, because I can take my labor force and put them where I need them," he explains.