“We were losing customers because we couldn’t quite keep up the quality,” Dimond says.
In the years that followed, M.I.T. looked hard at all of its service groups, seeking ways to save money.
“Our services came under...intense review,” Dimond says.
So he put out on S.O.S. to all of the vendors, looking for a creative, temporary color solution that could help them through this difficult period. Most simply offered purchase proposals. But one vendor showed more creativity.
- People:
- Steve Dimond
- Places:
- CAMBRIDGE
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.