Kodak Service & Support Moves Service Outside the Box

Additionally, resellers will find new and fewer catalog numbers for Kodak Care Kits, making it easier for resellers to determine what level of service will best suit their customers’ needs.

“We’ve streamlined our services, particularly at the distributed capture level, while maintaining the flexibility that our service offerings are known for,” said Art Gable, US&C Regional Service General Manager, and Vice President, Kodak’s Graphics Communications Group. “The restructuring makes it very easy for our resellers to ensure that their customers receive the service offering that is best equipped to meet their individual needs while e-mail confirmation makes certain that the service is immediately in force and uninterrupted.“