Knowledge From Numbers?And People

For a time, that scared me about making any solid predictions about the future of our print shop. But then I realized that the plan I needed to develop wasn't going to be as much about "services" as it was about "service." No manager can predict what new marvels will roll out of the factories of Rochester, southern California, Germany or Japan. We cannot foresee what snazzy leap forward in C-code or PostScript is going to improve our lives by covering the shortcomings of our customers' files.