Finding Your “Sweet Spot”

As part of a recent analysis, I used these tools to create new workflows that reduced errors and manufacturing costs, and created new products with higher value to the in-plant's customers. It's important to recognize your customers' changing needs and use that to modify your workflow to create a new production sweet spot that is aligned with those changing customer needs. The alternative is not listening or responding, which only drives customers to outside vendors, decreases the perceived value of the in-plant and forces administration into conversations about outsourcing or facilities management.