Kepner-Tregoe Training the World's Business Leaders

The in-plant also uses a seven-disc 52x Disc Makers Reflex CD burner to produce its digital products. The shop prints labels and inserts for the CDs.

Though Frintner says the in-plant is "very competitive economically," it still has to prove this to the company by analyzing and reporting its costs.

"We bill internally for everything we do," he says.