Ken Holm Retires After 35 Years

"I enjoy the people," he says—both customers and employees.

They have returned that respect. In 2000 he was awarded the university's Floyd S. Oldt Boss of the Year award., an honor he clearly treasures.

Holm insists on treating employees fairly, each one as an individual.

"Treat them the way you want to be treated yourself," is his mantra. As a result, he says, "we don't lose people too often." Many stay with him until they retire.