Ken Holm Retires After 35 Years

Good natured and quick with a laugh, Ken Holm is also a modest man, reluctant to take credit for his in-plant's success. Still, it was he who made the call, back in 1991, to take a chance on a new technology from Xerox, the DocuTech. And the in-plant's strong customer service focus seems modeled after Holm's own personable, willing-to-please nature.