Stepping up to the Challenge

we offer, things that they can do to speed up their work … turn it around faster and reduce errors,” he says. “It’s a great educational tool. It is a nice two-way street that has been very beneficial.”

Hogg refuses to take all the credit for the in-plant’s upgrades and initiatives.

“Whatever I have done, it’s been through the success of my staff,” he insists. Staff reductions over the years have required his coworkers put forth extra effort, which they have done admirably, he praises.

“The demands sure haven’t changed, and we’re having to do it with less,” he remarks. “Our people step up and take care of it. We put out quality work. Our employees care about it. They want the university to look good.”

After more than 100 years of service, it’s obvious PCS is doing something right.  The university respects the in-plant and values its service.

“It’s a small, big town I guess you could say, where everybody knows a lot of people. That definitely helps,” he says. “And it also helps that we’re here in support of the university.”

In the future, Hogg hopes to continue to expand the in-plants’ copier fleet and insource more work from non-profit organizations and government agencies.

“You’re going to have the good days and you’re going to have the bad days where you feel like you’re being pulled in 1,000 different directions,” Hogg advises. “You just have to stay flexible, level-headed, and don’t ride those waves of highs and lows too much.”

As for his biggest success as an in-plant manager? “I like to think it’s still to come,” he reveals.