James to Leave GPO January 3

In carrying out this program of change, Bruce brought to the GPO a broad range of business principles and practices, earning him the title of 2006 Civilian Executive of the Year from Government Computer News. He instilled a new focus on customer service for Congress and the departments and agencies that depend on the GPO and has provided new service options that make it easier and more convenient to use the GPO. He turned around the financial status of the agency, posting a positive financial performance every year since 2004 and reversing a pattern of previous losses that has provided the agency with the capital to make much-needed investments in technology. He brought aboard a wide range of experts in technology and systems integration, finance, marketing, secure and intelligent documents, digital media, and related fields, to guide the GPO forward. And to his credit, Bruce brought before the Congress the issue of how best to utilize the GPO’s aging and outsized buildings for its future operations.