The Competition Within
Why send jobs to the in-plant when a desktop printer or hallway copier can take care of them? That’s what many of your customers are thinking—and doing. It’s up to you to change their bad, wasteful habits. Here’s how some managers
And last, usually your high-volume printing price will be less expensive than output on their office printers, a fact we all need to try and remind administration about as often as possible.
Rick Wise, Director, Printing Services, University of Missouri-Columbia
Make it Easier for Them
Convenience and control is obviously their motivation to do it themselves; cost apparently isn’t an issue. Having said that, the problem seems, at least to me, easily answered with service and by putting some control in their hands. No one chooses to do something themselves that they could pass off to someone else on a dependable basis.
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